AS
Alex S

1 reviews | Active since Jun 2015

22 Oct 2015, 12:20

Mispresantation of sales and non reimbur*****t

I traded-in my one and half year old car for a Merc C220 through Hyundai Springs in January 2015, and was assisted by Musa (salesman). According to our contract, the vehicle was still under warranty, motorplan and service plan. Before I took position of a car, it reported that it was 103 days due for service, I then asked Musa and he said that I should wait until it reports a negative figure (-1000 days due) before I would take it in.<br> <br> In June 2015, the car reported that I checked the brakes, I phoned Musa and he said I should take it in to any Mercedes Benz and that will be for free. Surprisingly, Mercedes told me that I had to pay and that the car was long due for service, I explained to them what situation was and Amy from Mercedes phoned Musa of which he agreed to have informed me about the service and other issues. Eventually, I paid the money.<br> Hyundai promised to reimburse me, however this now not happening as I am being taken from pillar to post and being ignored. Please if someone could assist me there, the contact at Hyundai is Gareth Sternberg ***) <br> <br>

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