MAINTENANCE PLAN-HATFIELD BRANCH

Writing this on behalf of my twins daughters who bought a used car in 2023 for business purposes. They were promised that they will receive free Maintenance and warranty plans for three years. It was a struggle to get the first service last year but eventually the car was serviced. Today the same thing is happening, they will service the car but not for free this time as promised. Can they please check their records and clarify the Service plan for used cars?