CL
Clayton L

1 reviews | Active since Dec 2016

12 Dec 2016, 10:46

Left stranded by Hyundai

<p>I bought my ix-35 new from Hyandai Weltevreden Park two years ago. Since then, it has been serviced three times by Hyundai Strydom Park. Last weekend, just two days after the last service, I got a puncture in Pilanesburg game reserve, and when I tried to put on the spare, it was damaged and unusable. I had to eventually be assisted by park officials.</p> <p> </p> <p>When I asked Hyundai Strydom Park why the spare tyre had never been checked during service, they had no answer and told me that it must have been damaged when I bought the car. When I called Hyundai Weltevreden Park, the Sales Manager laughed at me and told me that it was ridiculous for me to expect them to do anything seeing as I bought the car two years ago.</p> <p> </p> <p>Both managers were absolutely unwilling to take any accountability for the damaged spare tyre. Lots of promises are made about Hyundai's great service, but I have yet to see any of them in practice.</p>

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