Lack of Service

<p>In January 2016 i had my Elantra GLS serviced at the Diep river branch. Arrived promptly and was advised that have to wait for the shuttle which did not leave yet at that stage. Patiently waited for 30 mins after which i enquired and was then told we leaving in 5 mins. at 16:00 the afternoon i had not received a call to collect my vehicle and called the branch only to be told the car is done long ago and may collect. Upset that i now have to sit in traffic on my way back as they could have called earlier ( i was still on leave). My car was not in the parking area but still in the washng bays. When the service consult came around the corner i immediately noticed a dent in my driver door below key hole which was not there. He checked the servce check in doc and confirmed this was not there. promised that the workshop manager would call me. I also enquired about the faulty sensors which my husband took the car in for a couple of months before and was told it is intermittent and when we do the service is houdl inform the service desk. Which i did however Hyundai felt it was not part of the service for the day and said i need to bring it in again. then i asked if they attended to the breaks which i have been complaining about since i purchased the car brand new, they again said no they did not and this will also be done on another day. Called the service manager the next day who claimed he was unaware and would investigate. He called me back and said they will make arrangements fo rthe dent to be fixed and attend to the brakes and sensors. evrytime i called ( cos they didnt) i got excused from they awaiting license as the department has a back log, to the courtesy car is out due to an engine overall to on two occassions the workshop manager tellin me he had no knowldge of the incidents. All lies and mre lies every time I followed up. Never a call from the Hyundai diep river branch to resolve my query. Its been 9 months and still nothing from them. I dread my up coming service and will for sure not be purchasing a hyundai again and yes i am spreading the word. This however is no reflection on the sales person Leslie Isaacs who did an excellent professional job. sad to have his name associated with such a poor unresponsive workshop manager. i need my brakes, dent and sensors fixed asap.</p>