Intolerable Customer Service.

I booked my vehicle for its 45000 km service at Hyundai Pinetown Service Centre for 25/09/2015. This was the first time I was having my vehicle serviced and upon booking I was very specific in querying the time that I needed to drop of my vehicle. Being new to the whole service procedure I was sure to make certain that I got all the details correct for my appointment that would follow. <br> The bookings clerk advised that the centre opens at 7 am and I must feel free to bring my vehicle in anytime after that. At no time was a prescribed or cut off time given.<br> <br> I arrived at the centre at approximately 8.45am and was abruptly told by the receptionist that my vehicle needed to be in before 8.30 am. I explained what had transpired over the telephone and a plan was made to have my vehicle serviced.<br> Upon the arrival of my service agent , I was greeted with another surprise, there was no shuttle to drop me even though I had specifically requested for transport home. I then spoke to the warehouse foreman who stated that NO shuttle was available and I need to find my own way. I had to incur additional costs to travel home. I was treated very poorly my entire time there. It was most unpleasant