Incorrect Part fitted and refuse to refund.

On Thursday 18 March 2021, I took my vehicles to Hyundai Centurion for repairs and during the repairs the front wheel discs and breaks where found to be faulty. The history of the shows that this discs were last done at your dealership on the 18th December 2019.

On the same day i.e. 18 March 20 i called Hyundai Heidelberg and informed them of the findings. i was informed by lady called "Sopie" to repair and sent an invoice for their investigation .which on the 24 March 2021 i did and attached Pictures and Invoice with report from Hyundai Centurion of the incorrect discs that where fitted which was small and causing the brake pads to only catch with about 50% of the surface area.

they took took to three days without responding or even acknowledging my mail. so i kept on pressing by calling everyday. eventually i spoke to the Manager called Dean who promised to investigate but actually did not and on the 29 March 2021 sent me an e-mail i did not give them a chance to investigate. So i must call Hyundai South Africa myself on this number: ***. I completed the online form but nothing came through.