If this is how you treat your pensioners then sorry it's a shame!!

It's been hours on the phone with head office customer care- NO Answer and no one responded to emails. When someone picked up and I said I wanted to launch a complaint she said she could not hear me and dropped the phone.

The story of the problem is too long to write out here but it's against Hyundai Mokopane and Mr Maree (85 years ) - My Father-in-law. Paid a fortune of R19 0000 for a starter to be fixed on 2 Dec 2023 and the car is still standing. ( We made a phone call and found out that the parts were cheaper than what was quoted )

I honestly feel the owner of this branch took money and life from an old man. Leaving him and his sick wife stranded for the entire holiday with no transport after he begged and borrowed money everywhere and took his last money to pay for a car that was not working.

After no joy and no response from head office and customer care.I phone the owner of the Mokope branch. after a heated conversation, he promised me he would collect the car and fi it at no extra cost- They collected the car ..... it's 5 days later NOTHING. they still sit without a car and now they think it might not be the starter but there is no promise of an end date.

If this is how you treat your pensioners then sorry it's a shame!!