MD
Mishqah D

1 reviews | Active since Sept 2025

11 Sept 2025, 15:43

Hyundai’s incompetence – 8 months, no answers, no accountability

I paid a fortune for a Hyundai, backed by their so-called 7-year warranty. That warranty is clearly a joke, because for almost a year my car has had a serious overheating problem that Hyundai cannot fix.

Their workers are completely *********** – for 8 months they’ve been “testing” and sending results to different countries, yet they still cannot diagnose the issue. Instead of doing the right thing and admitting it’s a factory fault, Hyundai hides behind excuses and refuses to take responsibility.

I’ve been passed from one department to another, treated like a joke, and left without proper use of a car I paid good money for. Where is the accountability? Where is the customer service?

Hyundai promises peace of mind with a 7-year warranty, but in reality they take customers’ money and leave them stranded with defective cars.

I am demanding immediate action: replace my car, refund me, or face escalation to the Motor Industry Ombudsman, the National Consumer Commission, and the media.

Enough empty promises. Enough incompetence. Enough disrespect to your customers.

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