Hyundai vehicle gear problems

I bought my vehicle at Hyundai Zambezi at around August 2022. I then started experiencing problems with the gear of my vehicle (very hard and stiff to change to any gear)!! I called them and they instructed me to take it in for evaluation. I took my vehicle in on the 21 April 2023 at Hyundai Zambezi with a kilometer of 6068! On the morning when I took my vehicle in some guy, the technician told me gyndai vehicles have problems with the gears. I collected my vehicle and on the invoice on notes it says "adjusted clutch"!!!! On the 08 August 2023 I took in my vehicle for it's first service as per manufactures specification of carry out service at 15000km to service. My vehicle was only seating at 8755km when I took it in for service ag Hyundai Zambezi where I bought the vehicle. Service was done and I was told everything was OK!!!! Few months later the gears started acting up again!!! I didn't drive to Zambezi seen it was far, I drove to Hyundai Hatfield to report the same problem the vehicle gave me. The call was made in December and j was told they fully booked they can only give me a slot in January!!!! On the 08 January 2024 I took the vehicle in and complained as to why a new vehicle driven by one person constantly is giving problems with the gears, when I collected the vehicle a Consultant by the name of Sara Lee Prins who works for Hyundai Hatfield told me should thr vehicle continue to give me problems with the gears I should take it back, this time round they will dismental the vehicle and I will have to pay for the costs. I was with my brother. I disputed her comment stating there is no way I Will for anything should there be a problem because since I bought the car the gears where giving me problems causing me to use force to change down to which ever gear I was using and that point I was only using gear 1 and 2 when I would drive to the dealer to have the vehicle inspected. I then told her if it was so difficult for me to drive to the dealer with a gear that could have caused me an accident on the road how could it be a driver problem if the gears where acting up? She told me to go home the gears won't have problems anymore since the mechanic adjusted the clutch pedal! When I got home I was not happy with my comments. I called her and demanded to speak to the technician to find out why exactly the gears always give me problems. The vehicle is new, that I had driven a second hand Toyota etios and never did that etios give me any problems but there I was with a brand new vehicle which was now seating at 11314kms but the gears are always giving me problems. I asked to speak to the technician she told me she will call me back. Till date Sara Lee Prins who works at Hyundai Hatfield never returned My calls. What is doing there if she doesn't want to assist clients with queries? I wanted to find out why she told me should the vehicle give me problems with the gears again I will have to pay? Pay for what when the vehicle started giving me problems few months later after purchasing it!!!!!!!!!! I am talking about a brand new vehicle here which is still under finance!!!! Or am I been taken advantage of because I am a women and understand nothing about cars?!!! This is totally unexcaptable. My vehicle is brand new. I only commute with it to work or to the malls and already gears always give me problems. I regretted purchasing this Hyundai my second hand toyota etios which was a second hand NEVER EVER gave me problems. The only time I took that vehicle to the dekear was when I had to take it for service! But here I am with a Hyundai greand i10 brand new not even a second hand already giving me gear problems. It doesn't change as smooth as I first drove out the delear when it was still relatively brand new!!! I am disappointed as to why Sara Lee Prins at Hatfield did not get back to me as she promised so that a technician could explain to me and put my heart at ease. Otherwise whu is she there? I had called her with my airtime and she promised to get back to me but she didn't call back. She seems unbothered!!! This is my vehicle we talking about. Brand new still financed!!!!!!