Hyundai ************ & questionable Ethics

1* is too generous for Hyundai Pinetown. My friend signed a deal on 28 Feb 2023 & 24 hrs later cancelled on 1 March 2023. He had already paid a deposit of R290K for another vehicle .He heard from them precisely 7 days later on the 8th advising they are waiting for the bal of paymt. He disputed this as he cancelled within 24 hrs & now the company is charging him R29K cancellation costs plus costs of accessories which was meant to be offset by the trade in. Nobody contacted him or acknowledged his mail to them on the 1st March until he made enquiries on the 8th . He contacted the complaints Dept & this is their response.I have witnessed& felt the mental anguish experienced & stress as well as additional costs for an attorney to advise. As a potential client I would never purchase from Hyundai again & would encourage my circle of family & friends to do the same. We are a family & group of professionals who regularly change cars. They have no integrity & bring their brand into disrepute. Hyundai doesn’t care about their customers.