HYUNDAI THE WORST HORRIBLE BRAND

I bought a Hyundai Venue brand new. Within 2 years the car had an engine failure. The car literally stopped functioning. I towed it back to Hyundai (Rooderport) since it's still under warranty. They kept saying they're waiting for a part that was gonna fix the whole issue. 3 months without my car, I had to pay my installments plus public transport. I requested for a loan vehicle as I was highly inconvenienced by the situation. They refused until the 4th month. The car came back middle of the 5th month(Feb 2025), they claimed everything if fixed and that my engine was REPLACED! Firstly why is a car bought brand new having such severe problems?? I told them I don't want this car nomore because clearly it's a faulty car. They assured me that everything is in order. In less than 3 months after I got the car back(Yesterday), the car does the very same thing! What nonsense is this? Clearly Hyundai Rooderport did not do the right thing or the vehicle is just faulty!!!To this hour no update of some sort from Hyundai. Their head office line is never answered. Emails never responded to! This is the worst car brand ever!!! I need my issue fixed ASAP. I am not about to wait months again for a car that will break down again in a few months! I'm upset.

I demand the following actions be taken IMMEDIATELY: A formal written response acknowledging this issue within 48 hours.

A full inspection and replacement of this vehicle or a complete refund, as this car is clearly defective.

A courtesy vehicle provided with immediate effect for the full duration of any investigation or repair process.

Compensation for the months I was left without transport while continuing to pay for a vehicle that was unusable.

If these demands are not met, I will escalate this matter formally to the Motor Industry Ombudsman of South Africa (MIOSA), the National Consumer Commission, and seek legal recourse under the Consumer Protection Act for selling me a defective vehicle and failing to uphold basic standards of service.