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1 reviews | Active since Mar 2018

27 Mar 2018, 18:53

Hyundai The Glen Strikes Again with TERRIBLE service

SHOCKINGLY TERRIBLE service once again from the Hyundai The Glen branch! Shut that dealership down if they do not value your customers as well as they should! Once again, my car was left unattended after it went in for repairs, this time the windows were left open AND THE KEY WAS INSIDE THE CAR whereas previously it was left with security!! Compromising the security of a customer's vehicle like that??? WHO IN THEIR RIGHT MIND WOULD DO THIS????????? Esp. since this was after the vehicle pick up time was communicated to the branch, timeoulsy!! The same disregard and disgusting service that we received prior to this incident is being dished up again by the same consultant; Rian!

It's your duty as head office to standardize customer service across all dealerships. What criteria do you guys have in place to monitor customer satisfaction??

Hyundai The Glen trends on the internet due to bad service, seemingly nothing gets done, is it because it's situated in a predominantly BLACK area?

Do something about this or take your vehicle back and pay me back my money!

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