Hyundai Springfield- Pathetic service!

I purchased a vehicle in May 2019 from Hyundai Springfield, it's now been almost six months that they have been promising me my spare keys. Apparently the key has been delivered to Hyundai Springfield and for some reason they can't find it and then the next excuse was it's coming from Joburg. Every week it's a new story. Pathetic! Definitely won't be buying another vehicle from them.