HYUNDAI SPRINGFEILD PARK - KZN .HORRIBLE CUSTOMER SERVICE

I am so disappointed at this branches turn around time when it comes to responding to queries and complaints, in particular. I'm dumbfounded at the sheer neglect of customer complaints as if our (my) time and money grows from a tree.

December I took my car in for service, having taken minimal trip because of the Lockdown, 2 weeks later the car would not switch on. Upon inspection the engine oil was empty (this was the second time that this has happened) and it was apparent that it was an engine problem. Of which, i believe shouldve been picked up at the service.

Moral of the the story, as a loyal customer to Springfeild, the branch was not helpful in anyway, let alone return my calls in relation to discussing the way going forward from this mishap