TW
Tristan W

1 reviews | Active since Aug 2018

22 Aug 2018, 14:16

Hyundai spring field used cars

Used car managwr Pierre Botha is no help from Hyundai Springfield. Poor service. Reported that the car had been in an accident about a week after purchasing the vehicle. Its over a month now and still no results. I dropped my car off there to be sorted as requested it stood where I parked it the entire day no one contacted to update me,after they promised that they would have my car done and dropped off by me the same day. I then gave a quote to fix the car and for a week and a half no response. I went to the dealership and the manager said that he laughed at the quote. And he will not pay that amount amd the car went to his panel shop which is clearly not a good panel shop. I offered that he pays the spares I'll pay for labour and he still has not updated me after e-mailing again to ask for an update. Very poor service.

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Replies (1)
TW
Tristan W's update25 Aug 2018, 08:18
Reviewer Update
They phoned eventually and said they will pick my car up, waited the whole day arranged transport and no one showed up phoned numerous times, there was always some excuse. In the afternoon they put me on hold and then disengaged phones. Hyundai spring field has the worst custimer sevice I have ever experienced by far. Tired of having to keep chasing them to sort out their problems. After they promise they will not run away from their promises!