1 reviews | Active since May 2021
Hyundai shocking service
Towards the end of 2022, I took my business i10 in for its due service. I was informed that the clutch needed replacement which was done. What a disaster. Three months later having to take the vehicle back at least 6 times, Gearbox mountings and drive shaft coming loose etc ,etc. To much mention. Fast forward to 22nd March 2023. Vehicle due for its next service. Clutch still not feeling 100% but desperate at this point. Take it purposely to another service branch and request that the check the clutch out again. After nearly falling on my back with a R6000 plus bill for 120 000km service, I was kindly informed that the clutch needs replacement.
After numerous calls to the Hyundai help/service line, emails had one or 2 responses and was promised that I would be contacted regarding the way forward but today 28 March 2023 and not a peep from Hyundai. I tried to escalate my complaint but was told I have to follow the process.
