1 reviews | Active since May 2016
Hyundai service with no smile
<p>If you are looking for a good service for your car dont waste your time with Hyundai Bellville. We purchased a brand new H1 and within the first month there was steam coming out of the engine. We took it to Hyundai Bellville and was apparently fixed. We didn't even make it home and it happened again & back to Bellville we go. The pipe for the aircon was loose. Now ask yourself why was it not fixed in the first place? Furthermore how can a BRAND NEW van have such a problem. We demanded a new van and even went as far as the ombudsman and got no where. After the 45000 service we found that the spare wheel was missing. Our vehicle is used to do tours so just imagine what would have happened if we had a puncture during a tour. I called Bellville to find out if the spare was in the van when it was serviced..... I'm still waiting for someone to contact. At 60000 we noted the passenger side fog light was broken we asked them to change it and they did. However when the vehicle returned the other lights on the passenger side was not working ,... By this time we were irritated as we had a tour to do... We contacted Bellville and were very non challant even though I explained that this situation embarassed us in front of clients and that having come up and down to the branch was costing us money. Once again we trekked back to Bellville to be told the globes had fused.... How convenient that after they fixed the fog light on passenger side all of a sudden the rest of the front lights on the same side don't work. The service manager doesn't show much interest even when we say we will be doing future services to another branch. And surprise surprise the light on the drive side stops working!!!!! I call the manager again I tell him I want him to arrange to fetch my vehicle and have the entire van checked out at another branch.... But of course he says he can't do that.......so what exactly can you do for your customers Hyundai Bellville!!!!!!!!!!!</p>
