Hyundai policy on breakdowns

My car was towed by Hyundai roadside assistance to Hyundai service centre in Centurion on 2 February 2023 at approximately 10:00. I was told they are fully booked and the car will be checked in 24 to 48 hours. However, when I called today I was told my car has been booked in for the 8th February 2023. Surely, when a car is towed in, it should be assessed sooner. Furthermore, my car went to the same centre for a routine service in September. The technician had not connected some of the wires correctly hence the fuel gauge was not working. At that time I was told they could only assist in a week. When I spoke to the manager and explained that this due to their error, he said I could bring it in the next day.

I bought the car as pre-owned at the same place. The first time it went for a service the exact same thing was done and I got stuck because the gauge showed half a tank when in effect it was empty. This too was a "minor issue" caused during the service. The extended warranty or even warranty is not worth it.

Effectively when your Hyundai breaks down, it will be fixed whenever Hyundai decides, irrespective of the inconvenience caused to the driver of the vehicle.

My car could start , but there seemed to be a problem with the accelerator cable which is taking one week to repair.