1 reviews | Active since Jan 2015
Hyundai Pinetown pathetic after sales service
I purchased a second hand vehicle and had poor service from day one the rep that I dealt with wasn't even present when I picked up the car I was told the tracker was installed and it wasn't the back brakes we're completely worn out and there was a knocking sound by front shocks after countless phone calls and messages lft I managed to get thru to Malcolm who asked me to bring car in upon receiving car there was an even more terrible sound soo had to take car bk the next day because break cover was incorrectly installed. A month or so later while on holiday I had a heavy oil leak had to have car towed to barons pmb unfortunately they we're fully booked made countless phone calls to Ryan and Andre (managers) who kept on saying will call me back I havnt received a call back till today and that was about two weeks R13000.00 later and a week without a car I went to see dealer principal Mark Torens who was not helpfull nor remorseful and very blunt. This after I was sold an extended warranty by his dealership incorrectly. When I was sold warranty I was told it covers engine and gearbo,But after speaking to SA warranties found it only covers certain components of engine. Pathetic service
