Hyundai Pinetown is a disaster

My email :

"Good morning Tash

I'm getting extremely frustrated. I'm calling Hyundai I'm not getting any calls returned . I have my car that needs fixing and just sounds worse .. I've come to you guys 4 times now , what is it going to take?

My car needs to be fixed , it needs it's service too but no one is responding or even giving me feed back which with dealerships needs to be done after 48 hours . Please get me in contact with your head because this is rediculous.

Kind Regards Maryna

GUESS MY RESPONSE??? It's embarrassing ...

On Mon, Feb 10, 2020 at 9:33 AM, Tashia <***> wrote: Morning Maryna

I have spoken to Mark

Please note due to no stock of used vehicles delay with loan vehicle however Mark can assist with a loan vehicle for a day .

WHAT??

1. THE CAR WAS SOLD TO ME THIS WAY AND IS SUCH AN INCONVENIENCE

2. NO UPDATE WAS EVEN BOTHERED TO BE GIVEN , CALLS NOT RETURNED

3. NO UPDATE ON ACTUALLY FIXING IT OR EVEN MY SERVICE

4. IT WILL TAKE TWO WEEKS BUT ONLY WILLING TO LOAN A CAR FOR A DAY?

Hoow is this branch even running? Someone please send me the email or number of a "head" or Mark who obviously has no clue what the actual issue is here (hasn't been updated I'm sure , the staff are terrible at that)

Mark had been busy since last Monday ???

Thank you