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Wasfiqah D

1 reviews | Active since Apr 2020

28 Apr 2021, 12:36

Hyundai Parden Eiland Repairs & Maintenance - NO GO.

I had my Hyundai i10 taken to Hyundai Paarden Eiland, in Western Cape, for a gearbox problem which they had to assess and replace/repair. They were quick to quote me, but the service is bad. I went from one repair technician to another. Each one coming up with their own problems on the car not relating to the initial problem I brought the car in for. My initial quote was R54000, which I then sourced my own parts and the labour then came down to R3800. Then I asked for my clutch and pressure plate to be replaced as this goes hand in hand with a gearbox change (which they did not advise in the first place). Another R6500 added to my bill. YET, my car is with them for a whole month and everytime I call the workshop, no one picks the calls up and when I do get through the consultant that was busy with me is "of sick" (happened twice in a row, with two different consultants)! I then asked for my car back as they came with even more problems, and more labour costs added to the bill, when the "take out" and "put back" could've been reduced to once and not multiple times "as they say". I feel that they are just looking for more problems to push up the bill and since I did not take the initial R54000 quote. I tried not taking my car to a backdoor mechanic and wanted to take it to THE people who suppose to be the best persons to fix my car but hell no, not Paarden Eiland again. I was afraid to write this review as I don't want them to mess my car up on purpose because my car was still with them, but I am so fed up with the service, i just had to. If something else comes up or my initial problem is not fixed, I will definitely be taking it further.

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