1 reviews | Active since Nov 2018
Hyundai Nelspruit horrid service
I had the most horrible experience with Hyundai Nelspruit. My car had a gauge issue and got stuck in Nelspruit. My insurance towed my car to them. My car was taken to Hyundai airport prior to the incident and they attempted to fix the car for free and it's still under warranty. At Nelspruit I was dealing with a arrogant and obnoxious lady called Charmaine. I told her my car is under warranty and she charged me R680 for labour coz of wiring issues and R300 for petrol. But the invoice totaled to R1080. I don't know where the R100 went to.
The car still had the same problem after that "fixed" it. I decided to bring the car back to Hyundai Airport. They said the car still has a fault and needs parts that amount to R1223. I called the Charmaine lady and she told me she was fixing their fault at the airport and I said to her. The car is not fixed. She said i must give her my email and she will email me her superiors email and I explain to him. She didn't email me anything.I called the reception to speak to the workshop manager and she sent me through . I spoke to him and he said I must send him all the invoices then he will take it from there.
Hyundai Nelspruit is shady and the service is poor. The charge people wrong amounts of money and they do not know what they are doing. Do not ask "Charmaine" to help you with anything. She's a **** and a *****
