jJ
joe J

1 reviews | Active since Apr 2011

22 Dec 2016, 23:40

Hyundai Milnerton service ***********

<p>Phoned to book my son's car a Huyandai I10 on the 12th December. Was advised that earliest date available was the 20th and agreed to this. Was told the car must be in between 7:30am but not later than 9pm. Arrived at 8:00am and after standing in the queue for nearly 30mins finally got inside only to be advised that the car was not booked in for a service. Was booked for the 12th (the day i phoned to book the service) and I had failed to arrive. After demanding to see a manager and pointing out that thier booking system had failed it was agreed that he would accept the car for service.</p> <p>Phoned at 4:00pm and was told that they had just started on the service and the car would be ready 4:50pm.</p> <p>Arrived at the service center at 5:00pm They seemed to have difficulty finding the car and I was then informed that no service had been carried out yet. As my wife who had dropped me off to collect had already returned home, had little choice other that to take the car in order to return home. Tried to contact the workshp manager on the 21st but no answer on the telephone. Tried again on the 22nd to contact the service manager but was told he was busy and would return my call. Still waiting for the return call!! There was chaos prevailing amongst clients in general tryin to collect thier cars, and no sign of any managemt organisation or control. If this is an example of thier workshop efficiency, I would definately not consider purchasing a vehicle from this branch!!!!!!!!!!!</p> <p> </p>

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