lL
lalonzo L

1 reviews | Active since Sept 2016

03 Oct 2016, 11:29

Hyundai Menlyn - Bad service and no customer care at all.

<p>I sent my car in for its 45 000 service and had to take the car back a day later because of what I thought was an oil leak. </p> <p>I asked them to then check my front passenger window while they were checking the oil leak. When I collected my car later that day, I was told there was nothing wrong with my window and that the oil leaking was from the service and they had not cleaned something properly. </p> <p>I recently took my car for its 60 000 service - AGAIN asking them to check the same oil leak and the same window as it was still giving me problems. I live in JHB and had booked my car in close to work. At 2pm I got told that I would not get my car back until 'sometime next week'. I told the service consultant that it was impossible as I would be stranded in PTA and unable to get home without my car. He then told me that he would not recommend me driving my car as it is quite a danger that the oil is leaking from something by my gears and that my window can be fixed at the same time while my car is being repaired. So I have driven 15 000km in a car that 'had nothing' wrong with it to it now being dangerous to drive. </p> <p> </p> <p>I have been trying to book my car in again a few times during the last 2 weeks and no one has even bothered to call me or respond to an email! So I am driving an unsafe vehicle courtesy of Hyundai Menlyn!!! </p>

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