Hyundai mechanic

Good day

I had my vehicle at Lephalale Hyundai for a service and to solve a problem on my suspension. The mechanic was not open to discuss the problem and gave alternatives such as brake pads to be replaced. After a second test drive, the mechanic said to book a warranty claim to replace the problematic parts, when I followed up on parts that was to be ordered, the service lady said that the mechanic refused to write a report for the warranty, as he did not agree, after he told me he agrees. On the 3rd time I went to Hyundai the manager agreed to the problem after a test drive to hear the noise and booked the vehicle for a warranty repair. The car went in for the repair, however the problem is still not fixed. I have not gone back to Hyundai as the problem still not fixed on the car. I am fed up been questioned rather than the problem being solved. According to Hyundai Lephalale there is no fault on the car, however the problem on the car is still not solved or repaired.