DL
Diane L

1 reviews | Active since Dec 2018

21 Dec 2018, 20:36

Hyundai Lambton

The constant struggle with Hyundai Lambton is beyond pathetic. ..one of my female sales representatives took her car in to Hyundai Lambton. ..that was almost 3 months ago. I was copied in on all emails...and they all need to be initiated from our side. I lost the count of excuses.. they had no sense of urgency as this is her only mode of transport. They did nothing with regards to offer alternative transport....nearly 3 months....there was zero lack of urgency on their side...as they had outsourced the engine to a engineering company. ..the costs kept on escalating to an unreasonable amount. She received her car on the 14th December 2018, payment was paid in full to dealerships. While driving on a highway today 21st December 2018..the car stopped on the highway. it just cut out. she needed to be towed....then today hyundai Lambton. it appears they said she ran out of petrol...then admitted that the fuel gauge was faulty so they changed. Car returned today.

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