Hyundai in Diep River - Check your contract and make sure that everything they promise you is in the vehicle before signing the contract and driving off the vehicle from the floor. Terrible sales experience based on lies and false information

Purchased a brand new vehicle from hyundai in diep river and ended up experiencing alot of problems with the way my sale was conducted and secondly with the new vehicle purchased. Firstly my installment amount which was agreed upon changed when going to sign the contract, secondly my documents was lost and i had to submit it again. Thirdly my contract had the incorrect vin number assinged to it and the sales lady went to my premises of knowing i am at work, took a male with her and approached my minor daughter who was home alone which was unacceptable and placing her life at risk. Fourthly i was then forced to sign a contract and not given the time to read through it due to the fact that they involved my minor daughter in the dispute and in addition i signed only to discover that my ballon payment which i was given is a more than R10.000 more on my contract than the amount given to me when doing the deal. The item of which was promised to be given to me during the process of the sale was replaced with another item and when trying to cancel my sale of the vehicle a week or two later the dealership principal wanted nothing to hear about my complaint instead he was arrogant and disrespectful and took the sales ladies side telling me that i drove around with a vehicle with the incorrect vin number and took my time to sign the correct contract. The more i brought it to his attention all the errors the dealership made during conducting my sale, the more arrogant he became which forced me to leave the dealership.

My vehicle has currently been taken back to the dealership as i have experienced a long list of faults with the vehicle and firstly i havent be given a courtesy vehicle and secondly when asking the sales consultant why my balloon payment amount had increased more than R10.000 than the amount which was given to me , i got no responde.

I have escalated this matter to the complaints department and find it shocking that i have been told that the head of hyundai's complaints department can not get involved in the purchasing of vehicles or contracts.

How can one purchase a brand new vehicle and sit with so many problems?

I am not happy with the conduct of the sales, in the first place the monthly installment amount which was advertised was not the amount of which my installment came to. False advertising and false information was given to me.