1 reviews | Active since Sept 2012
Hyundai i20 defective paint work
I purchased a 2015 Hyundai i20 demo model in December 2015. The paint on my bonnet started lifting and peeling early this year. I've since seen 3 other Hyundai i20 models driving around in the area I live in, with the exact same problem ... which tells me it's a manufacturing defect with the car - either cheap paint is being used, or it's poor workmanship. When I contacted Hyundai for assistance - I was informed that they would need to repair it under my warranty - provided my services are up to date - but my service plan is finished and I cannot afford to service my car with a Hyundai dealer, so that's not an option. I don't understand what defective paint work has to do with my car engine in the first place.
I've done some research and it appears that this is a common problem with Hyundai vehicles, so Hyundai are aware of it, yet they refuse to assist. I feel totally ****** by Hyundai, I'm still paying my car off at R4000 a month, and it looks disgusting because the paint is peeling on the car. I contacted Head Office and they indicted that they can't assist me because it has to be repaired under my warranty, even though it is due to poor workmanship on their side. Hyundai are selling faulty cars to the public and not taking ownership of the fact that the paintwork on their cars may only last 4 or 5 years.
I've owned 3 Hyundais prior to owning this one, and have always sworn by Hyundai - but based on this experience, I would not recommend Hyundai to anyone, and I most definitely will not be buying another one EVER.
The people at Hyundai should actually be ashamed of themselves ... their cars are cheap *******, yet they marked them as though they are worth the investment. I will be taking this to Wendy Nola at Consumer Watch as well, I am not letting it lie.
