1 reviews | Active since Aug 2018
Hyundai Hungry ********
My 2014 Hyundai ix35 which was purchased brand new is averaging 115000 on the odometer. The vehicle requires a new engine which is going to cost approximately R95000 to fixed and will be off the road for another 8 weeks. Thankfully I extended the warranty on the vehicle after it reached its 100000km. The vehicle is now covered till it reaches 150000km. Hyundai urgently called to extend my warranty when they received confirmation that my vehicle was over 100000km however they failed to bring to my attention the fact that Hyundai is not responsible to lend me a vehicle while my vehicle which I pay an average of R6800 monthly is off the road DEAD!!! I have been pushed pillow to post and inconvenienced because the ix35 is my primary vehicle. I have a four year fold daughter who attends school and my wife and I need to get to work daily. It’s been one week. I have tried all avenues to get some sort of assistance from Hyundai Service Center Amanzimtoti where the vehicle is currently but all they can do is “put me on a waiting list for a courtesy vehicle”! Hyundai Customer Care are a bunch of useless unprofessionals with poor work ethics! I have exhausted almost all of my options complaining as Hyundai is so *********** that I don’t even receive calls to keep me updated. I have call them for up to 200 minutes. This is my first Hyundai product and it is definitely my last.
