MC
Melissa-Jane Coetzer

1 reviews | Active since Oct 2018

10 Oct 2018, 18:07

Hyundai Group 1 USELESS

I recently bought a second hand car from Hyundai group 1 in Midrand.

Below is my complaint that I emailed to them and have yet to recieve any Response:

Good day

Roughly two weeks ago I bought a second hand Hyundai getz from your showroom.

The sales consultant at the time, Lesedi, gave me alot of promises that were not met.

So let's begin

That week Tuesday (I payed cash for the car on Monday - full price) he told me he needs to wash and prepare the car for me. All good he agreed to have the car ready for me the following day and delivered to my work around 12.

The following day at 12 he told me he was at the roadworthy. At 1 he told me the car was on the machine. At 3 he sent me a photo of the car on the machine. At 3.45 he told me he was putting in petrol and on the way. (Dekra is 3 blocks from my work- less than 10min away) at 4.15 I was still phoning him and he said he was waiting for a driver.

4.50 he arrived (just before we closed) after signing the papers he told me the cars engine was overheating and the car was absolutely filthy and had less than half a tank of petrol.

He also told me he will deliver the license and papers in a couple of days. This took longer than a week and only happened after I had to follow up a few times and eventually stated I am unhappy with the service.

So I took the car to the garage to investigate why the engine may be overheating. Turns out there was NO oil in the car. Now do NOT lie to me and tell me you had put oil in the car, if there was a leak I will need to open a case of ***** as I know for a fact that a car won't pass the roadworthy if it has an oil leak. How on earth does a dealership sell a car with no oil in????

I am highly upset with this service and I will be going to Hello Peter.

Unsatisfied customer M

0
Replies (0)