Hyundai Fourways is a ***** dealership!!!!!

The worst dealership to deal with in JHB. HYUNDAI FOURWAYS!!!!! Hyundai Fourways quoted me R65 000 for a flywheel replacement, but when I enquired as to why the flywheel is to be replaced when they haven't opened the engine crankshaft to examine it. They said they were quoting me in case they needed to replace it. R65 000????? Just in case????? R65 000 could have been gone had i agreed on the phone for them to replace it. That is shady stuff. When i got to the dealership to examine the flywheel with them, that's when it came out that they hadn't actually examined the flywheel.

I then traded in my old Hyundai iX35 It took them over 3 weeks to pay me what was due to me. I had to literally beg, when begging didn't work, i ended up going to the dealership to cause a scene (it seems this is the only language they understand). They then promised to make payments. I waited and waited. I then all over again started to beg them just for feedback on the payment. The Sales Manager Riaan "something", was super friendly and accommodating when i was discussing the trade in and the buying of a new Tucson. The minute i signed on the dotted line for the new car, he was no where to be found. In terms of Treating Customers Fairly framework, this is called: 6. Post-Sale Barriers: Customers do not face unreasonable post-sale barriers to change products, switch providers, submit a claim, or make a complaint. This ensures that customers can easily access the products and services they need and can resolve any issues they may have without undue difficulty.

He made me deal with a guy called Wandile Masilo, the most arrogant and *********** sales person i have ever had to deal with. When i sent this Wandile messages, he would simply point blank ignore me. As i am writing this review, i still have not been paid for my Hyundai iX35.

If you value your piece of mind, DONT DEAL WITH THIS DEALERSHIP.