HYUNDAI ETHEKWINI, THE DON"T HURT MY FEELINGS DEALERSHIP

WHAT A RIDE THIS HAS BEEN , I BOUGHT A STARIA FROM HYUNDAI ETHEKWINI IN JUNE 2023, I STILL HAVE NOT RECEIVED THE CHANGE OF THE OWNERSHIP PAPERWORK THAT SHOWS THE VEHICLE BEEN TRANSFERRED TO MY NAME, INITIALLY THE EXCUSE WAS I LIVE FAR SO THEY IT WILL TAKE SOME TIME TO DO, THEN THEY SAID THEY NOT GETTING SOMEONE IN MY AREA TO DO THE PAPERWORK SO DO I MIND DOING THE PAPERWORK MYSELF, EVEN THOUGH I HAD PAID THEM TO DO IT, OK NO PROBLEM SEND ME THE PAPERWORK, AFTER 1 MONTH OF NAGGING EVENTUALLY THEY SAID THEY WILL COURIER, I SAID NO ITS FINE I WILL BE IN THE AREA IN 3 DAYS TIME I WILL PERSONALLY COLLECT, UPON ARRIVAL AT THE DEALERSHIP HERE STARTS THE STORIES, WE CANT FIND THE PAPERS, THE OTHER LADY HAS THEM, SHE IS NOT IN, SHE WILL BE BACK SHORTLY ALL OF 1 HOUR I WAIT TO NO AVAIL. I TELL LES MANAGER I AM IN THE AREA FOR ANOTHER 3 DAYS PLEASE CAN I ORGANIZE THE PAPERS, AND EITHER DELIVER IT TO ME OR I WILL COLLECT. NO COMMUNICATION FROM HIM FOR THE DURATION OF MY STAY, I TRY TO CALL HIM HE SEND TO VOICEMAIL. THE ONLY TIME HE CALLS ME IS WHEN I SEND HIM A WHATS APP SAYING THAT I WILL BE CONTACTING HYUNDAI HEAD OFFICE. THEN COMES THE STORY OH WE HAVE LOST THE PAPERS, WE WILL APPLY FOR A NEW SET AND SEND IT TO YOU, 6 WEEKS LATER I GET THE "PAPERS" ONLY TO OPEN IT AND FIND A ****** TEXTBOOK FOR ACCOUNTING, I CALL THE DEALERSHIP AND I GET TOLD I SHOULD NOT BE UPSET WITH THEM AND I SHOULD CONSIDER THEIR FEELINGS WHEN QUERYING THEIR LEVELS OF INCOMPETENCE

THEY HAVE NOW PASSED THE BUCK ONTO THE COURIER, WHO UPON CALLING ME TOLD ME HE IS GOING TO CALL ALL HIS DRIVERS TO SEE WHO HAS MY PARCEL, ONLY PROBLEM WITH HIS LOGIC IS THAT THE PARCEL I HAVE RECEIVED HAS MY NAME, MY ADDRESS AND ALL MY DETAILS,