Hyundai Cresta

Traded in a vehicle @ Hyundai Cresta and quite frankly customer service does not exist in this business.

My vehicle I traded in had an amount that needed to be paid back to me from the dealer, I waited over a week to receive =-R3000 owed to me because of zero communication and plenty excuses from the dealer.

To top it of I collected the vehicle the new vehicle from them on the 28 June 2019 and today the 12 July 2019 this vehicle is still not settled (2 weeks later), to make things worse this vehicle is sold already to a new client (so this dealer waited for a new buyer before they settle the amount with the bank).

The manager Mohammed ****inson makes everything sound ok and there is always excuses, the sales representative Kevin Winnaar was on leave for a week and that's reason why I was not paid, and no communication.

In saying all the above my call log to this dealer amounts to - 28 calls !!! just to follow up.

CUSTOMER SERVICE IS KEY