HYUNDAI COMPLAINT

I am absolutely disgusted at the customer service received from Hyundai Durban South! I'm starting to think that it's a problem with all Hyundai branches - judging from social media. WHY did I make the blunder of purchasing my vehicle from this manufacturer??? THEY JUST DON’T GIVE A **** and don’t respond no matter how high you escalate the matter! People are unhelpful, and sometime rude. My vehicle has scratches, mats were missing, a wheel cap I think, still haven’t gotten a call to fetch my plates. They don’t respond to emails or WhatsApps or anything. AND THEY HAVE NOT SETTLED MY CASH for my trade in! When I asked for an approximate timeline to get the money, they said “Well, it could be indefinitely!” The only reason I asked for the cash back was to free off my accounts so that I can actually afford the car! No what?? I have left several messages for the DP to call me. I also sent an email with my concerns BUT NO RESPONSE!