Hyundai - Cape Town - Unfinished business

I purchased a vehicle in July 2018 from the branch in Cape Town. At the time of the purchase, the consultant Achmat Israel assisted me with the deal.

I was presented with a set of keys, as well as a spare care for the vehicle. I was then advised that the consultant will take care of the spare key and have it send away to the locksmith to be fixed, as the pad on the key for the central locking was broken.

I have been back to the branch two months ago to find out where the spare key is, I was then advised that the consultant no longer works there. I have tried to contact the consultant on their mobile number to arrange for the key to be dropped off at my home and I have not have any response. Nor do I have the spare key.

I need the spare key returned to me, or I need to be compensated the monetary value for the spare key. I have tried to get this sorted out for months now. I have purchased this through your dealership and you are responsible for ensuring that I receive the spare key.