Hyundai Boksburg Poor Service

The coffee was great but we don't go to motorcar dealerships for coffee. My son's I20 had a problem with intermittent cutting out and from my description of the problem the faulty part was diagnosed. I was told by Sue that there was no stock of the part in the country, a camshaft sensor, and it would take 3 weeks to source from Korea. The dealership was not happy to help in any way and my son was faced with breaking down intermittently on a daily basis going to work and back.<br> <br> I phoned Hyundai Germiston who checked and confirmed that the part was available at no less than 3 nearby dealerships. I contacted Justin the Workshop Manager who said he would investigate. He never got back to me so I called again and he told me they were collecting the part and the car would be ready mid morning on the next day.<br> <br> At 10h34 the next day I was contacted by Sue who told me that the part had just arrived and the car would be ready in the late afternoon, I asked to talk to Justin and the phone connection was ended by Sue. I called Justin who said he had not promised mid morning. At 12h00 I was contacted and told the car was ready.<br> <br> It is sad when people pay good money for bad service.