VG
Veeran G

1 reviews | Active since Mar 2009

20 Nov 2019, 10:53

Hyundai Boksburg

I purchased a vehicle on 12 October 2019 from Hyundai Boksburg. On the day I brought it to the attention of the salesperson that the spare key was not present, nor were the cigarette lighter and ashtray present. Part of my costs for the total purchase of the vehicle included the processing and registration of the vehicle in my name. To my total dismay, I was pulled over a few days later and fined for driving a vehicle whose licence disc had expired - a temporary permit was only issued 3 days later and the registration disc 2 weeks later. I had to pay a fine of which the dealership showed no sympathy nor offered to refund me for the cost and yet they included a registration cost in the costs of the vehicle sale - downright pathetic ... grrrr I have been calling weekly since I bought the car to enquire not only about the spare key, cigarette lighter and ashtray but also the registration, and all I get is a promise for a follow up and feedback which I never ever receive. I am totally annoyed with Hyundai Boksburg and their total lack of customer care and processing of queries/issues. I made the mistake of supporting this dealer for the second time when I purchased my current vehicle. I will never buy a new/used or pre-owned car ever from this dealership as they have proved over the past 2 years just how pathetic they are at customer service. Total disregard for a customers needs and a totally nonchalant attitude I will never recommend anyone to deal with this dealership

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