1 reviews | Active since Mar 2022
Hyundai Benoni
I bought a Demo car at Hyundai Benoni ion the 31 Juky 2020.Within 6 months the car was leaking oil when I complain about the problem of the car they said to I must take the car to Hyundai Boksburg for repairing.It was on the 8 December 2020.Hyundai Boksburg said to me this is a huge problem and they will make an appointment with me so that they can book my car for + - 3 days but they didn't call me to arrange for the booking then I decided to take my car to them on the 22 December 2020.They said to me on that process of repairing my car they will take out the engine.On the 1February 2021 my car was over heating and there was a loud beeping sound then I called Hyundai Benoni,they sent a tow truck to come towed my car and on that process of over heating they will take out the engine again for the second time.On the 6 April 2021 my car was over heating again ,this time it was worse then I took my car to Hyundai Boksburg then they said to me thay will take out the engine for the third time that's when I fought with them and I asked them what's wrong with this car because it gave me so much problems within short period of time then the lady that assisted me gave me a hard copy document that says the car was involved in an accident and she even said to me go back to Hyundai Benoni and gave them this proof.When I got there and showed them the proof the salesmanager said to me Hyundai Boksburg supposed not to give me the document without their permission. Then I left my car on the 6 April 2021 at Hyundai Benoni.Hyundai Benoni didn't disclose the problem of the car with me.I spoke to the Dealer principal of Hyundai Benoni nothing happened. I wrote an email to Hyundai Head Office nothing happened. I wrote an email to Motor Industry ombudsman then they said to me they advised me to go and take my car because they promised me to fix my car that was the responce I got from Ombudsman.Since I've been paying a car that was not driving, it's been 10 months. Because I've being struggling to go to work using hikes then I decided to trade in my car at Hyundai Boksburg now in February 2022 then I got a new car on the 3 March 2022 and I'm paying a lot because of a short fall of R67000.I would like hellopeter to help me to claim the refund of the money that I was paying while I was not driving my car.My rights had been violated by Hyundai Benoni.
