Hyundai Bellville Pathetic Service

On 13/11/2017 I inquired by Hyundai Bellville if I could have the lock on start fitted to my Elantra. I was pointed to a Ceegan Lakay for further assistance. Ceegan was able to confirm availability and pricing the same day. I made a booking to have it installed, but I first wanted to also confirm if it was indeed possible to install such a device to the factory alarm system after the original purchase as I received mixed information when I previosuly spoke to the technical department. Ceegan could not confirm this and pointed me to Aiden Africa on the 14/11/2017. I asked Aiden to respond on the 16/11/2017 and he did not. I asked Aiden to respond on the 17/11/2017 and he did not respond. Then Ceegan responds on the 17/11/2017 asking if I can come in so that they can have a look if in fact they in fact can add the device. I rep**** that though I did not get a confirmation, I did make a booking to install the device. I had expected that Hyundai would know if their own parts could be fitted or not. On the 20/11/2017 I then send an email to all the Hyundai contacts I could find including Hyundai SA. Ceegan then decides that he will will phone me on the 21/11/2017 and based on our conversation I could tell that Ceegan was not paying attention to all the things I was saying in the email. All I hear is excuses and passing the buck which I advise on in a subsequent email. Because of the continued poor service I received from Hyundai Bellville I told them that I do not want the lock and start anymore to which they did not reply to. It seems they were just happy to get me off their back. It really shows that Hyundai Bellville did not care about me as a Hyundai customer. I have never heard from them again. I then get an email from Lydia Bekker on the 21/11/2017 as well asking for details which she would add on the incident that was logged. I told her that this was pointless as the poor service would continue and basically that she should not bother. She did not even respond to the email and never got back to me either. I guess she was happy to have me off her back as well. A Roberto Germani was cc'ed on this email. I am not sure who this is but he did not even respond either. I guess he does not care how Hyundai customers are treated. This who event just shows that Hyunda Bellville and Hyundai SA just does not give a hoot about customers once they have bought a car. I regret dealing with Hyundai South Africa.