Hyundai Bellville disgraceful service

I had the worst experience at Hyundai Bellville. This is the 2nd time I got horrific service, the first being the time I had to service my car, they did all the checks and ticked off thslat my spare wheel was 100%, a few weeks after I got a flat and I tried to put in the spare just to see it had a hole in it, huyandi told me it was my problem. This time, I made a booking for my front brakes and when I arrived, they booked my car in and I had to walk around for almost 2 hours waiting for them to finish just to get a call from them saying they don't have the part. I asked why did they not check before talking my booking, I was just told they didn't know. This was my off day and I had to get up early for the booking, then I was told they will 8get a part from another branch and I had to wait 2 hours for it to come and maybe another 3 for the work to be done or I can come back another day. Absolutely pathetic because I now had to make another booking, I have to stand up early. Waste time and petrol because mistakes made by huyandi. They don't care about my inconvenience at all. I just have to adjust to what your company says.