Hyundai AfterSales Service

<p>n Sa****ay the 14th Ma I experienced mechanical problems with my Hyundai H1 bus. The insurance assisted with a towing service to the nearest Hyundai service centre, Hyundai Roodepoort.</p> <p>When I made a followup on Monday the 16th, I was informed of a 48hr lead time for attending to towed in vehicles as the centre is fully booked for weeks in advance. I made another follow-up call 48hrs later, I was informed that the technicians have ran tests and ar unable to detect the cause of the breakdown. The next update which I got after calling was that the centre is waiting for some other technicians to perform a pressure test on the engine. This was on Monday 23rd.</p> <p>I still have not received any information as to the progress or the results of the pressure test mentioned. It is now 2weeks since my car was towed to the centre.</p> <p>There is no update from the service person who identified herself as Amanda. I even lodged a complaint with Hyundai Customer care and discussed the poor service with Thomas. Please be aware that the last time a similar situation occurred with the very same car it took 3months for my car to be returned with no report as to what had been the problem. I see the situation developing again.</p> <p>Please assist in resolving the matter,no transport and difficulty in getting to work as the route I use has no public transport .</p>