Great service, great attitude

I recently had a major service done on my Hyundai Azera at the Zambezi service center. Having previously experienced exceedingly poor service from the Menlyn branch, I was stunned at the care and efficiency with which the process was handled. I arranged the service telephonically and was informed that because of a lack of parts for my car (it being rare and imported), they would first have to get the parts shipped and that I should bring the car in on Monday of the following week. On Monday morning I received a call that the parts had not yet arrived and the service would have to be delayed. Later that week I had to further delay the service due to clashing commitments, and this was done without any trouble. When I did take the car in it was processed very quickly and helpfully, and the feedback throughout the day was most professional. I will definitely be making use of this branch again, even if it is further from home than the Menlyn branch. <br> <br> I would like to note that Matt was particularly helpful during the whole process - thanks so much for genuinely trying to make the experience easier on me.