BB
Brendon B

1 reviews | Active since Mar 2012

03 Feb 2016, 18:41

Good people

After an unfortunate incident involving me, a storm drain and a car delivery truck I found myself at dealership trying to find compensation for a burst Tyre. At first I received quite the cold shoulder, unfriendly and unhelpful attitude from the first consultant I spoke with. Unhappy with the turn of events I asked for the Dealer principal, I'm bad with names but if I recall he goes by Brett. Immediately his willingness to listen to the event and take part in a conversation about the matter was fantastic. Blame could easily have been passed to the third party but this DP offered to pay for a new Tyre although I felt half was fair. He introduced me to his service manager who continued this brilliant attitude and desire to sort out the situation. <br> <br> These guys could've walked away from the situation but went the extra mile to keep me happy. I have never been a Hyundai customer but next time I'm in the market for a new car I will pop past this dealership in the hopes of experiencing this \extra mile\" service again. "

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