furious

My car (hyundai model) broke down but I managed to get to the menlyn dealership for repairs.I am now told that there are two chips on the windshield that were definitely NOT THERE when I took the car in for repairs as one is apparantly on the drivers side and obviously I would have noticed and had it sorted immediately as that is the one thing I am certain my insurance pays out for. All I am told when asking where those chips came from is that I can come look for myself that the windshield is chipped. Nothing was mentioned on the pre service inspection... While being the first in the service reception I was ignored until I got upset and had to throw my toys. Since I've had the car there have been issues, as well as being blatantly **** to by hyundai during the purchase and after when things first went wrong, being told that the reason my electicals cut out is that one of the technicians tested the cars Bluetooth before it left the floor and my phone trying to connect after activated the security settings to cut the electrical. ... seriously....!!!