Fruaduelent / Bad Customer Care

I took my vehicle to Kia Menlyn Multifranchise for the front shock bearings to be replaced.<br> I spotted my vehicle in Menlyn as I am working close to this franchise holders. I chased to driver of my vehicle who was driving my vehicle like a mad man on a racing track and got hold of him on the franchise premises. I asked him why he was driving my car like this and what he has done to the car. He rep**** to me that Jaques the workshop foreman told him to lubricate the thing and hand in the Fu%$ing keys. I tried to contact the franchise holder to no avail. I was put through to Me. Theresa Griesel and I explained to her what has happened, she kept on lying to me and at the end shouted Fu%^ you I am finished talking with you. I reported the franchise holder to various instances i.e. customer protection unit (Law), Kia South Africa and then Mr. Jaques started contacting me and pleaded to repair my car. I refused any further work by him to be carried out on my car. On Monday the 16th of Feb 2015 Me. Theresa Griesel called me and asked me where is my car. I told her that my car was handed to Jaques. Now my car is gone and I am waiting.