YM
Yonela M

1 reviews | Active since Aug 2011

04 Apr 2016, 11:34

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On the 30th of March my car key could not start my car and I got stuck from 7 pm to 10h15 pm. My car was towed to the brackenfell Branch. I then waited to be contacted and decided to give them a call on Friday. I was then informed that my car is still waiting to be assessed and I will be called for direction. A lady contacted me after 4 and told me my car has an ignition problem and it will be removed so they will order a part and she is uncertain at his point in time and when I ask questions she then said she will get back to me today.<br> I decided to call the branch where I bought the car n was directed to Mr Andre Koen and he also said he will check it n get back to me and he also never did and I was stuck without a direction n a car for the weekend for a car that I pay on a monthly basis. I called him today and he said I was going to get a curtesy car n that he spoke to anton from The Brackenfell branch but he doesn't know the story and I must call them. I call in speak to the rude Branch Manager and he says he cant help me he will start with his customer first because I did not buy a car there. What does that mean? I question him about his statement and he decides to put the ph

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