Extremely Poor Service

I bought a car through finance and was picked up to take delivery of the car which was supposed to be ready yesterday (27/02/2019). Upon arrival Brian Zulu the Salesman was nowhere to be found. When he pitched he gave me an unreasonable excuse why there was a delay from early this morning to when we got to the dealership at 16H00. I expressed how unhappy I was and he burst out without explaining where he was going. When I decided to leave Robert, brain's manager explained that the car that I had come to pick up was still at the workshop. Robert did not have the courtesy to apologize on behalf of his subordinate. I am really disappointed at the level of extremely poor service received from the dealer. My time and money was really wasted and no remorse was shown.