Exorbitant Quotes for services and repairs.

Good Evening Jacque Riekerk<br> <br> (Service Manager - Hyundai Menlyn)<br> <br> <br> My car was towed to your dealership this morning with a clutch problem.<br> <br> <br> I was shocked to be sent a verbal quotation via a phone to a tune of over +R10 000. More shocking was the amount charged for labour 8 hours (R720.00 x 8). This simply translates to one technician working on my car for the whole day (one day shift) to fix a clutch. <br> <br> <br> I was previously quoted a lesser (R4000 to 5000) amount by another Hyundai Dealership for the same amount of work. Such discrepancies are concerning and worrysome. What is it that the one is overlooking? What is it that the other one is exploiting?<br> <br> <br> I was reliably adviced by another technician that clutch service/repair for an Ix35 could amount to your current quote. If I20 can cost this much for your branch, how much will it cost me to fix similar problem on an Ix35 (+R21 000?).<br> <br> <br> These are difficult price outcomes to swallow as a reliable customer of the brand. It would seem like there is no standard pricing for any of your services and across branches.<br> <br> <br> Maybe there is perceived elitism created for different branches and different clientele. Customers in the East of Pretoria.