1 reviews | Active since Jan 2019
Don't say I didn't warn you
Since I purchased my i20 2years ago, I've had nothing but one issue after the next with certain Hyundai service centers in Cape Town. So all I want to say to sum up my total Hyundai Service Center experiences of the last 2 years , would be the following: 1. If you want to find out after servicing your car that your brakes were NOT checked, please go to Hyundai Service Center in Bellville. 2. If you want to be messed around and **** to by Advisors, please go to Hyundai Paardeneiland. 3. If you want to receive a filthy courtesy car with no petrol in it, all because you have been **** to regarding the status of your car repairs, please go to Hyundai Paardeneiland. 4. If you want to deal with advisors who don't note down on their system what has and has not been done on your car and thereby causing other branches to not know what has and has not been done on your car, please go to Hyundai Paardeneiland. 5. If you want to call and call after people and leave your details for them to call you back and all they do is ignore you, please go to Hyundai Paardeneiland. 6. If you want to be stressed out and upset about your car and express this to the lady who answers the phone in the service center and then be laughed at by said lady, please go to Hyundai Paardeneiland. 7. If you want to be stressed and upset about the service you've received and express this to the advisor and have the phone put down in your ear, please go to Hyundai Paardeneiland. 8. If you want to be accused of not wanting to pay for something because they're trying to cover up for their pathetic service, please go to Hyundai Paardeneiland. 9. If you want to have to threaten to go to the Motor Industry Ombudsman just to be taken seriously, please go to Hyundai Paardeneiland.
I will say this however, Hyundai Brackenfell, specifically an advisor named Patrick. You are the epitome of professional, helpful and going the extra mile for your clients and Hyundai Paardeneiland can learn a few things from you guys over there.
That being said, Hyundai... You have unfortunately lost a client for good because as soon as I get rid of this car, I will definitely NEVER purchase a Hyundai ever again and if you're naive enough to think that I'm only 1 client out of your millions of clients, you clearly have no idea what the concept "word of mouth" means.
To Deon, Cornay and Brittney at Hyundai Paardeneiland , I say to you, KARMA is a .... (Well, I'm sure you know how the saying goes)
