Don't care attitude

My car went for a service 2 weeks ago. I forgot to remove a small container of pills ( still sealed ) from my door and phoned them the following Monday. After I spoke to the service manager about it, he said he will get back to me. I left 2 messages everyday for the rest of the week, morning and afternoon and did not get one call back. I tried to speak to the dealer principal today. I phoned about 7 times, they kept me on the line once for 7 minutes, 12 minutes, 9 minutes and all you hear is the ridiculous Hyundai advert of the great service they give. So I drove to this miserable dealership. Went to the dealer principal and he had a useless excuse for not getting back to me and they don't ever give a refund on ****** goods.

So my warning to anyone that plans to visit Hyundai Menlyn. If you happen to forget something small like earphones, charger cable or whatever normally gets left in the car, the service department/ cleaning staff can ***** it because it is your fault and they won't get into trouble. It is free for all the second you leave your car keys there.

Another thing, if they scratch your car while moving it from point A to B at the dealership, they will not take responsibility. That came from the dealer's mouth.

It is the worst, I don't give a **** attitude I have ever seen.